Text Box: SERVICE INTERRUPTIONS Disconnection and Reconnection Types of water supply disconnection and reconnection fees that can be incurred.  Outstanding Bills from Previous Landlord EDA RANU wishes to remind all intending buyers of properties within the National Capital District to ascertain if there are any outstanding water and sewerage rates relating to the property you are purchasing or making arrangement to rent. Purchaser of any property is reminded to ensure outstanding water and sewerage rates are settled during the settlement process or before the transfer of the property’s ownership is completed. This is to avoid disruption of water supply for non-payment of water and sewerage bills incurred by the vendor or the previous tenant prior to the sale or rental of the property. Scheduled Shutdown A schedule shutdown would occur when there is a planned work or exercise that EDA RANU wished to undertake. In this instance, a notice will usually be issued to warn customers of the possible interruption. The notice can take various form from loud hailer public announcements (if a small area is going to be affected) to TV, Radio and Newspaper advertisements. Some of the possible situations that may allow for scheduled shutdown include; infrastructure upgrade (connection of pipe works, pumping station upgrade, treatment plant upgrade, etc) major maintenance works cleaning of head ponds field study and rezoning In whatever circumstances, you should contact EDA RANU immediately if you wish to seek more information. Emergency Shutdown Normally EDA RANU would issue out notices prior to a shutdown. In the event that there is a situation that permits for an immediate shutdown, no warnings would be issued. Some of the possible situations that may permit for an emergency shutdown include, but is not limited to, the following a major burst occurring upstream of the supply line therefore the pipe is closed off to undertake repair an extended power outage permitting for Bomana Pumping System to be shut off. This may result in low pressures being experienced throughout the city however some parts of the city may experience no water an airlock high turbidity (dirty water) due to heavy rain sabotage effort In whatever circumstances, you should contact EDA RANU immediately if you wish to seek more information.

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